Forum Discussion
ChrissyFoz
Jul 02, 2021Copper Contributor
Transcripts not loading
I uploaded a 3.22 minute long video about one hour ago and the transcript still hasn't loaded. Language set to English, al the settings are exactly how i normally have them, i am just not getting th...
Maeghen
Jul 21, 2021Copper Contributor
ChrissyFoz I am also experiencing this. Did you ever get this resolved?
ChrissyFoz
Sep 13, 2021Copper Contributor
I usually have to wait till the following day for the transcripts to load. It used to be about 10 minutes, but i presume with more and more people using Stream, we are having to wait longer?
- MaeghenSep 13, 2021Copper Contributor
ChrissyFoz I learned it is because language isn't selected when you first upload. Once you select the language in the settings, the transcript populates quickly (not sure why this isn't a default setting).
- ChrissyFozSep 13, 2021Copper ContributorI wish this were the same for me, however, I always choose English, because i read this when i first posted about this (on another thread) ... but it still doesn't load them till hours later.
Does this work every time for you then? Now i am jealous!! lol