Forum Discussion

Deleted

Nov 27, 2018

Solved

Transcript not showing up

Hi, I'm testing out the transcript feature which should be available to all, if i'm not mistaken. The transcript doesn't show when the video is playing, I've already checked the settings and mad...

Tomislav Karafilov
Nov 30, 2018
DeletedTry to set the captions language to English or Spanish. For other langugaes the transcript part is not displayed.
An other thing I saw in my tenants is, that transcript only works if the people switch is displayed in the videos option tab. Maybe a release ring issue or something else.

Tomislav Karafilov

MVP

Nov 30, 2018

DeletedTry to set the captions language to English or Spanish. For other langugaes the transcript part is not displayed.

An other thing I saw in my tenants is, that transcript only works if the people switch is displayed in the videos option tab. Maybe a release ring issue or something else.

Carl Ramsamy

Copper Contributor

Apr 30, 2021

HiTomislav Karafilov

I am not sure what you mean by Audio Tab. I have the trabscript policy setup in the backend and I have the policy applied to 2 users to test however both menus miss the start transcript menu option. All i get is Start recrding and the other options.