Forum Discussion

Brass Contributor

Nov 29, 2017

Transcript available for some but not for all

Hi Community i wonder if anyone can help. A colleague wanted to add captions for those with hearing impediments to a HR training video. i advised the user to use Microsoft stream which produc...

gordon.charles@ucl.ac.uk

Gordon Charles

Brass Contributor

Dec 04, 2017

Hi Marc

Thanks for the feedback. I can confirm that my colleague does have the language set to Uk and the format is MP4.

I will check out our licences.

Many thanks

regards

Gordon

Gordon Charles

Brass Contributor

Dec 06, 2017

Hi Marc

I salute and thank you. Yes it was due to a licensing issue. My colleague was enrolled in the E3 licence which included stream but there is a separate licence for Microsoft Stream which allows for transcripts and face detection. Once she was added she could view and download the transcripts.

My administrator found this very useful licensing model. (see attachment).

thanks for your help

Gordon