Forum Discussion

Iron Contributor

Nov 03, 2017

There's something wrong with the video ID for this page

Hi, A users has uploaded 2 videos, and received the confirmation email to say it had finished processing and ready to stream. However when anyone clicked the link in the email it gave the err...

Icon for Microsoft rank

Microsoft

Nov 03, 2017

Andrew Sparks - I'm so sorry you are running into problems using Stream. I'll send you a private message and we can get more info from you to start investigating what the problem could be.

George Agathos
Copper Contributor
Nov 07, 2017
@Marc I'm having the same issue, with a video that was shared with me by a colleague. We have just started experimenting with Stream, so we don't know what it working properly looks like.

EDIT: It started working-- there was a 10-15 minute delay between sharing and the link actually working. Could be sync issues between servers?

DOUBLE EDIT: Coworker had to hit "publish" for me to be able to see it. Why would MS send me an email with a link to the video that doesn't work?
- Marc Mroz
  Microsoft
  Nov 07, 2017
  
  DOUBLE EDIT: Coworker had to hit "publish" for me to be able to see it. Why would MS send me an email with a link to the video that doesn't work?
  
  Yes, before anyone can see a video in Stream it has to be "published." Until then only the person that uploaded the video can see it.
  
  I agree with you it is not ideal that we let you use the "Share" dialog before a video is published.
  
  I just put in a bug for us to look at if we can address this better and not show the "Share" options (send email, embed, get link) until a video is published.
  - nick532
    Copper Contributor
    Oct 06, 2020
    it's 10/6/20 and this behavior is still not fixed. Amazing.

Resources