Forum Discussion
stuck at 0% processing
- Jun 12, 2018
That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.
- LibrarianKathyNov 21, 2019Copper Contributor
This has just started happening today. Normally it takes about 3-5 minutes to process a video, but this one was hanging around for 30-40 minutes. One new thing is a message along the lines of "By continuing you agree that (i) your use of this feature complies with your organization’s applicable terms, (ii) you have the necessary rights and permissions from people in your video, and (iii) that your video will not violate the copyright, privacy or other rights of others." But there's not place to agree - is this part of a recent upgrade?
- sschilliNov 21, 2019Copper Contributor
LibrarianKathy Same here. I have been trying to upload the video now for 3 hours. That notice popped up and went away, with me as well. However, I am still stuck.
- LibrarianKathyNov 21, 2019Copper Contributor
It finally loaded after about 2 hours. It was a 9 minutes video - not amusing!sschilli
- Marc MrozJun 12, 2018
Microsoft
That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.
- Max DonnerJun 13, 2018Copper ContributorI haven't heard of any more trouble from the end-user, so we'll mark this "resolved". If it happens again, I'll tag you to further troubleshoot. Thanks again for your fast assistance Marc.
Max- Swalter75Nov 17, 2020Copper Contributor
Max Donner I have had this issue intermittently. I am currently waiting on about 10 videos to process. Has been like this for two hours. 11/17/20. 0% processing on Teams videos that are about 15-20 minutes each.