Forum Discussion
stuck at 0% processing
That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.
Shortly after I completed documenting this problem, it began processing. It appears that processing does function, albeit after a long delay. Any idea as to cause of delay? I will tell users to upload the video then give it more time.
Microsoft- Thanks for responding Marc. The wait time was approximately 20 minutes.
This has just started happening today. Normally it takes about 3-5 minutes to process a video, but this one was hanging around for 30-40 minutes. One new thing is a message along the lines of "By continuing you agree that (i) your use of this feature complies with your organization’s applicable terms, (ii) you have the necessary rights and permissions from people in your video, and (iii) that your video will not violate the copyright, privacy or other rights of others." But there's not place to agree - is this part of a recent upgrade?
LibrarianKathy Same here. I have been trying to upload the video now for 3 hours. That notice popped up and went away, with me as well. However, I am still stuck.
- Marc Mroz
That seems a bit longer than normal, but not outside the realm of possblity, depending on how much other traffic is going in the data center you are connected to.
- I haven't heard of any more trouble from the end-user, so we'll mark this "resolved". If it happens again, I'll tag you to further troubleshoot. Thanks again for your fast assistance Marc.
Max
