Forum Discussion

reachuslittleroboz's avatar
reachuslittleroboz
Copper Contributor
May 12, 2020

Stream video is showing authenticated user not reauthorized to view the video message for owner

Hello team,   I am new to Office 365 community , we have Office 365 A1 licenses for our school. One of our faculty has two videos first one getting played perfectly without any issues but the secon...
  • Tomislav Karafilov's avatar
    May 12, 2020

    reachuslittleroboz  Welcome to the Microsoft Stream community!

     

    What you describe should work with your license. Please try to use a new incognito session with your browser or delete all cookies just to check if there are not problems with multiple or different accounts. You must verify that you use the right user for the tenant. Stream has no guest access and the URL for accessing a video in Stream does not change or identifiy "your" tenant.

    And check if the video is published. If it is a Teams meeting recording, check the meeting for error messages to the video.

Resources