Forum Discussion
Stream video is showing authenticated user not reauthorized to view the video message for owner
- May 12, 2020
reachuslittleroboz Welcome to the Microsoft Stream community!
What you describe should work with your license. Please try to use a new incognito session with your browser or delete all cookies just to check if there are not problems with multiple or different accounts. You must verify that you use the right user for the tenant. Stream has no guest access and the URL for accessing a video in Stream does not change or identifiy "your" tenant.
And check if the video is published. If it is a Teams meeting recording, check the meeting for error messages to the video.
reachuslittlerobozFirst solved !
Second: The second screen shot seems to be from inside Teams desktop app. Right? Can you see the video in the Stream web site or when using Teams in browser? We need to find out if there is a problem with the app/browser or with the video itself or with permissions. So what app do you use and what permissions are set in the video details?
I am not using any desktop apps, I am accessing teams & stream both are from Browser.
I have problem with one video rest of all videos are playing good.
This particular video is from one of our Teams meetings, i can only accessing this from teams. Its not showing even in Streams - discover - videos options. I still believe something went wrong with permissions.
Thanks.
- May 14, 2020
reachuslittleroboz Is it visible under "My content / Meetings"? If not, try the admin switch, if you are an admin, else ask the admin to do this. If you can see it in Teams, it is stored in Stream. Can you access the permission tab?
- reachuslittlerobozMay 17, 2020Copper Contributorwhen i reported this in exclusive menu options of video from CHAT - REPORT VIDEO , the next day it is started working.
Appreciate your help friend. Thanks a lot