Forum Discussion

Iron Contributor

Sep 07, 2018

Stream transcription and people

First questions does the 'people' tab in a stream video only work for a recorded meeting when the attendees are using their video? seems like it knows when people are speaking so why wouldn't it just...

Asmita Kulkarni (RADIANT)

Copper Contributor

Oct 03, 2018

Hi Jason,

The People tab shows the faces detected of video participants when they are in the video frame, ie. they have to be visible in the video.

Totally hearing the feedback on transcription quality, I have experienced it first hand as well. We are definitely working to improve it.

Thanks,

Asmita

John Pangilinan
Copper Contributor
Oct 15, 2018
Transcription within Stream is supposed to take 2x the length of time of the actual recorded time but I added the language information more than an hour ago and still no transcription. Will I get a notification/email once its done ? How would I know if there is an issue with the transcription ? From my view, all is good, I see the transcription window option but its taking more time to transcribe than I expected and currently still no transcription.
- John Pangilinan
  Copper Contributor
  Oct 16, 2018
  18 hours later and still no transcription.
  - Marc Mroz
    Microsoft
    Oct 24, 2018
    John Pangilinan - Did you double check that the video language is set for your video? It needs to be set to English or Spanish for Stream to generate the transcript.
    
    If it is set to one of those and there is still no transcript, then can you work with your O365 admin to open up a support ticket. I think that would be best next step to trying to track down why the transcript didn't generate automatically.

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