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hovee's avatar
hovee
Brass Contributor
Dec 17, 2018

Stream Live Event has a 50 second delay

We are using the External Encoder support sending the video through https://obsproject.com/ and we are experiencing a 50 second delay. We have a Yammer chat going on beside the video feed and we do a...
Marc Mroz's avatar
Marc Mroz
Icon for Microsoft rankMicrosoft
Dec 20, 2018

When you were playing back the live event and got the 50 second delay what OS and browser where you on?

 

My understanding was that we typically had a delay of about 20-30 seconds so 50 seconds seems higher than my understanding. I'm checking with some folks on our engineering team that own this layer to understand if 50 seconds is normal or not. But they wanted to know the above.

  • hovee's avatar
    hovee
    Brass Contributor
    Dec 20, 2018

    Windows 10 Pro - Teams Desktop Application/IE/Chrome (Teams)/Chrome (Stream Site)

    Mac OS 10.13.6 - Teams Desktop Application/Chrome (Teams)/Chrome (Stream Site)

    iPhone Xs Max 12.1.1 - Teams iOS App/Safari (Stream Site)

     

    I attached a screenshot where you can see OBS on the right streaming an http://www.clocktab.com/. Top Left view is Teams and bottom is Stream. You can see the delay in the broadcast equalling around 50 seconds. I loaded the Teams Live Event on Teams on my iPhone and it was the same delay.

     

    Here is a link to a desktop recording of the delay.

    https://youtu.be/rINXmPJ96-s

     

     

     

    • Marc Mroz's avatar
      Marc Mroz
      Icon for Microsoft rankMicrosoft
      Jan 02, 2019

      Thanks for the extra info. I'm passing it on to our engineering team that knows this layer to find out if 50 seconds is within expectations or if it's higher than we'd expect.

      • dbuerer's avatar
        dbuerer
        Copper Contributor
        Feb 22, 2021

        Marc Mroz I know this is an old post...but bumping into this today.  Very long delays on the platform

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