Forum Discussion
Stream keeps saying that my Login has expired and I need to login again - it interrupts the vidoe
"Your session has expired"
"Choose OK to login again and continue"
20 Replies
- Mario999999999Copper Contributor
I Sometimes Get It Too. But When I Look At The Videos In My Content, It Says: "Unable to display videos because your session has expired"
- Mario999999999Copper Contributor
- Dodo_11223344Copper Contributorvery good
- ce20-158ssuetedupkCopper Contributor
my microsoft stream has expired and i need to login it againEarl Villone
- Rola_Al-anbosiCopper Contributor
Edit You Time Zone
- Mohammadamin_MohsenianCopper ContributorHi,
I've had the same issue and after setting my correct time zone and clock in windows setting my problem has solved completely. - EmmeryCopper Contributor
Earl VilloneThis issue is caused when the local machine has the wrong time or timezone.
Make sure your local machine has the right timezone. Then change the time on the computer.
- Carrera11Copper ContributorThis fixed the issue. Microsoft Stream now works smoothly and I can finally take my online class.
Thank you. - crazypineappleCopper Contributor
Emmery Thank you soo much.
- Marc Mroz
Microsoft
From the title it sounds like this happens as you are still actively playing the video?
We do have code that times out your session after it's idle for a while, but that shouldn't happen unless you leave the page open without doing anything for a longer time.
Can you open up a support ticket through your O365 Admin to Microsoft? The support person can help you gather needed info fiddler traces, etc to try and see what's happening.
- Is this happening no matter the browser you use? What about accessing Stream in an InPrivate session?
- Jun Kit TangCopper ContributorMy user also facing same problem. event playing video, it still will popup
"Your session has expired"
"Choose OK to login again and continue"
I already try use edge, chrome and Mozilla.- kayanat_iltafCopper Contributor
Exactly the is my problem.