Forum Discussion

Copper Contributor

Jan 25, 2018

Stream Embed not visible (webpart is blank) in iOS on mobile

I embedded a Stream video onto a SharePoint page with a Script Editor webpart, which is working as expected on desktop. But when I open the page in mobile (Safari on iOS), the embed doesn't app...

Saili Raje

Microsoft

Jan 27, 2018

HI, Thomas Lalor! Sorry that you are experiencing a blank embed. Out of curiosity, what version of IOS are you running? Also are you blocking cross-site tracking in you safari settings? If so, can you try clearing you cookies/safari history, disabling cross-site tracking prevention and then try again?

Edua Heuze

Copper Contributor

Feb 12, 2018

We are experiencing the same on IE. Stream wp embedded on modern pages no longer displays the video thumbnail, but the sign-in option - which results in an error. Please advise.

Thanks

Marc Mroz
Microsoft
Feb 12, 2018
Edua Heuze - What's the error you are seeing? (Can you post a screenshot?) Your issue sounds like it may be a slightly different than others in this thread. Did the Stream webpart or embed ever work for you in IE on a SPO page? If not it's possible that you are running into trusted site/zone issues.

Can you look at this other thread and try the solution in there:

https://techcommunity.microsoft.com/t5/Microsoft-Stream-Forum/Stream-video-shared-on-Yammer-login-is-required/m-p/110074#M941
- cicton
  Copper Contributor
  May 20, 2020
  Marc Mroz iOS 13.5. still experiencing this issue in the Sharepoint iOS mobile app
- Deleted
  Feb 14, 2018
  Thanks Marc,
  
  Our issue was different. We had our videos working correctly over the past few month when they suddenly displayed the Stream login option that resulted in an error when clicked. It is now working again, back to normal.