Forum Discussion
Stream Embed not visible (webpart is blank) in iOS on mobile
HI, Thomas Lalor! Sorry that you are experiencing a blank embed. Out of curiosity, what version of IOS are you running? Also are you blocking cross-site tracking in you safari settings? If so, can you try clearing you cookies/safari history, disabling cross-site tracking prevention and then try again?
- Edua HeuzeFeb 12, 2018Copper Contributor
We are experiencing the same on IE. Stream wp embedded on modern pages no longer displays the video thumbnail, but the sign-in option - which results in an error. Please advise.
Thanks
- Marc MrozFeb 12, 2018
Microsoft
Edua Heuze - What's the error you are seeing? (Can you post a screenshot?) Your issue sounds like it may be a slightly different than others in this thread. Did the Stream webpart or embed ever work for you in IE on a SPO page? If not it's possible that you are running into trusted site/zone issues.
Can you look at this other thread and try the solution in there:
- Thomas LalorJan 28, 2018Copper Contributor
Hi, Saili Raje, I'm on iOS 11.2.5. I disabled cross-site tracking prevention and cleared cookies and the embed loaded, so that appears to have worked. Is this the only way to get around the issue? When launching the intranet out to the organisation it's probably not going to be feasible to instruct everyone they need to do this..
- Saili RajeFeb 06, 2018
Microsoft
As of now this is the only solution we are aware of, however we are continuing to look for better workarounds and will keep this thread up to date.
- Sanum SSep 25, 2018Copper ContributorHi there,
Is there a better solution/workaround that has been found for this issue on safari? Seems to work fine on mobile chrome. Thanks!