Forum Discussion
keirsmith
Aug 26, 2020Copper Contributor
Stream cuts off video
Hello Has anyone had the issue where after uploading a video, it will cut off a random amount of it? examples: - Recorded a 2 minute & 30 second video, during processing the video length is ...
Marc Mroz
Microsoft
Jan 25, 2023CodyGober - Where are the source videos coming from? What tool are you using to make them? What settings are you using to export the videos?
If you are seeing an issue of playback ending early in both classic and SharePoint/OneDrive that seems to me like the source videos are encoded in some different (or maybe incorrect) way.
Do you have issues playing the videos locally on your computer before upload?
CodyGober
Jan 25, 2023Copper Contributor
The videos are being created in CreateStudio and exported in standard HD as an .mp4. Local playback shows the full 6:15 minute video with no issues. Other videos created in the same manner have worked flawlessly in the past.