Forum Discussion

Kate Bowling's avatar
Kate Bowling
Iron Contributor
Jul 21, 2020

Stream blocked in China?

We were made aware this morning from our employees in China that Stream videos have been blocked by the Great Wall Firewall. It seems this change was made within the last 4-5 weeks because that's whe...
Matt_majedi's avatar
Matt_majedi
Copper Contributor
Nov 05, 2020

We are having the same issue on our campus in China. any information on the potential solution would be very helpful. 

Marc Mroz's avatar
Marc Mroz
Icon for Microsoft rankMicrosoft
Nov 11, 2020

Matt_majedi Fred_vandewoestyne - This is happening in general for organizations that have users accessing Stream instance that's outside of China from within China. Stream enabled Azure CDN for normal videos uploaded to Stream and a few months later it seems the urls/IPs are being blocked inside China. 

 

Other customers have instructed their China employees to watch Stream through VPN.

 

If that's not an option for you, open a support ticket and request support to escalate the case to the Stream Product Group. We are making some configuration changes per customer to disable Azure CDN upon request in some cases. We'll need to look at your case and determine if we can/can't do that.

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