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Start Recording button not working with camera
I've just started to use Stream to capture screen recordings (Powerpoint presentations). I have no technical issues as all if camera and microphone are switched off. Similarly, I have no issues with ...
- So I have found the solution to my own problem. Rather than simply deleting the query, I thought I would provide the response in case others have the same issue as myself in the future. I was not able to find any online resources that made reference to the Start Recording feature not working.
The source of the problem was a browser extension called 'Disable HTML5 Autoplay'. Its purpose is to prevent the auto-playing of embedded video clips. It seems that an unintended consequence of this extension is to block the pop-up window that shows the webcam in Stream and thereby prevent the recording from starting. After disabling the extension, I have no problems.
Of course, the reason I also had the issue when using Microsoft Edge was that I had imported into Edge my settings from Chrome. Similarly, when using a completely different laptop, I was signed in to my Google account and therefore had the same extensions activated. The system worked fine in an incognito tab and that got me thinking about what was different about an incognito tab versus a standard tab.
Hopefully this explanation will be useful to others.
So I have found the solution to my own problem. Rather than simply deleting the query, I thought I would provide the response in case others have the same issue as myself in the future. I was not able to find any online resources that made reference to the Start Recording feature not working.
The source of the problem was a browser extension called 'Disable HTML5 Autoplay'. Its purpose is to prevent the auto-playing of embedded video clips. It seems that an unintended consequence of this extension is to block the pop-up window that shows the webcam in Stream and thereby prevent the recording from starting. After disabling the extension, I have no problems.
Of course, the reason I also had the issue when using Microsoft Edge was that I had imported into Edge my settings from Chrome. Similarly, when using a completely different laptop, I was signed in to my Google account and therefore had the same extensions activated. The system worked fine in an incognito tab and that got me thinking about what was different about an incognito tab versus a standard tab.
Hopefully this explanation will be useful to others.
The source of the problem was a browser extension called 'Disable HTML5 Autoplay'. Its purpose is to prevent the auto-playing of embedded video clips. It seems that an unintended consequence of this extension is to block the pop-up window that shows the webcam in Stream and thereby prevent the recording from starting. After disabling the extension, I have no problems.
Of course, the reason I also had the issue when using Microsoft Edge was that I had imported into Edge my settings from Chrome. Similarly, when using a completely different laptop, I was signed in to my Google account and therefore had the same extensions activated. The system worked fine in an incognito tab and that got me thinking about what was different about an incognito tab versus a standard tab.
Hopefully this explanation will be useful to others.