Forum Discussion
Something is wrong with this video Please try again or contact support
We are receiving this generic error message while trying to upload an ordinary mp4 file. Something is wrong with this video Please try again or contact support It's not helping us solve the probl...
Well, a .mp4 video should be uploaded with no problems....which is the size of the video? By the way, I think it's also worth to open a support ticket
Update: We recorded the video again and uploaded the new video to Stream successfully.
The original mp4 that gave us the error was around 2MB. I'm not sure why Stream had an issue with it. A few of us tried uploading it separately, and we only got that vague error messages. I hope Microsoft can give Stream more detailed error messages in future.