Forum Discussion
Henrik Blåfield
Apr 24, 2023Brass Contributor
Soft deletion of videos post-migrate
Hi all, As per the Microsoft documentation, soft-delete of videos when migrated from Stream (Classic) to Stream (on SharePoint) should happen either 'within one hour' or 'within a couple of hours...
KatBlack
Apr 03, 2024Copper Contributor
Henrik Blåfield We started our migration in January of this year. The soft deletions were being done successfully the first month. Now any migrations we've done since February are no longer soft deleting.....obviously longer than the 1-2 hours up to 96 hours mentioned in the migration documentation.
I too put in a support ticket but was told to come here and also contact the stream engineering team. Can't locate where to contact the stream engineering team so I'm seeing if there's anyone who's recently run into this issue.
I'm with a GCC organization btw.