Forum Discussion
Slow (100 kBps) download speed for a video
jtibau I would like to write something helpful or a tip, but I can not. If it is a problem with only this video in your tenant, ask the Microsoft Support. When this problem exists for all videos, ask Microsoft too.
The videos in Stream are stored in Azure Blob Storage. You can see the Location via the "?", than "About Microsoft Stream" and in the dialog at "Your data is stored in ...". Hopefully it is "your" region and you have a good connection to the Data Center. Maybe you can try something like: https://www.azurespeed.com/Azure/Latency to check your "speed".
Tomislav Karafilov Oh boy... that rings true. I can't find that "?" you are mentioning but I think I know where in my city that datacenter is. I know something I can try but I'm now willing to bet they have terrible uplink to my ISP...
This sucks. It shouldn't be up to them 😞 that blob-thing should replicate or pipe me through if it notices crap like this.
I'll try VPNing to my school's network. If that improves the speed I'll post an update.
jtibau - Did it work through your school's network? One possibility is that there is some kind of inspection happening on the download, or that the actual video is getting blocked by the VPN or a proxy. If so, a change in network configuration to allow the videos to go direct rather than through the VPN might help. For that, this article might help.
-Chris
