Forum Discussion
Replace Video Upload Frozen
I began a replacement upload for a video that was put up earlier in the day, soon after Stream froze and my network traffic shows data is no longer going up to MS. When I try to reload the page or ed...
Hi De4our! I just had the exact same issue that you described. I waited for 24 hours but the video was still stuck in the "uploading" state, and no upload was in progress.
I was able to start a new upload by opening the "Replace video" modal again with a direct URL: https://web.microsoftstream.com/videoupdate/abcdefg-1234-5678-901234-abcdefgh?open=ReplaceVideo
Try visiting the "update video" page for your frozen video and add that suffix (?open=ReplaceVideo) to the URL manually. For me, it popped up the dialog for starting a new upload, and eventually fixed the issue.
Hope this helps!
Thanks for this.... I've just had the same problem
