Forum Discussion
Replace Video Upload Frozen
Hi De4our! I just had the exact same issue that you described. I waited for 24 hours but the video was still stuck in the "uploading" state, and no upload was in progress.
I was able to start a new upload by opening the "Replace video" modal again with a direct URL: https://web.microsoftstream.com/videoupdate/abcdefg-1234-5678-901234-abcdefgh?open=ReplaceVideo
Try visiting the "update video" page for your frozen video and add that suffix (?open=ReplaceVideo) to the URL manually. For me, it popped up the dialog for starting a new upload, and eventually fixed the issue.
Hope this helps!
havulinna I hadn't been getting notifications from this thread, ironically enough I'm back to it because it happened again. (Surprise, surprise lol.)
I'll for sure give that a shot and see if it works, this new issue is that it fully uploaded properly, and now has a "Replacing..." progress bar that is stuck at 50%. I'll give it another hour, but I don't understand the software involved where I'm uploading something to the cloud to replace something, it uploads and triggers what I assume is processing, but it can't seem to properly finish despite the original upload having zero issues. There's enough posts on this forum about this that I'd say MS clearly does not monitor this forum for bugs and tech issues relating to this product...