Forum Discussion
The video could not be found - in PowerPoint (it can be found in PowerPoint online, though)
MARK13 - I'm not a PowerPoint licensing expert, but from the version number you provided, I think you must be running PowerPoint 2016. Is that correct? My theory, based on the article I linked to above and the fact that PowerPoint keeps trying to route you to an active Microsoft online account, is that you'd need to be running the Office 365 subscription version of PowerPoint, which would have a version number somewhere between 1906 and 2006. Does that make sense?
ChrisKnowlton I'm on Office 365. I did another update a few minutes ago. Unfortunately, the problem persists. When I insert the Stream video PowerPoint switches to my private Microsoft account. I cannot play the video, even if I manually switch back to my business Microsoft account.