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Paul Bullock's avatar
Paul Bullock
Brass Contributor
Oct 25, 2018

Stream Web Part Thumbnails Broken

Hi   With the Stream Web Part, has anyone got the issue where the thumbnails after a while fail to load? Using the F12 tools, I get a series of 401 errors. Clicking on the link to the video works, ...
Marc Mroz's avatar
Marc Mroz
Icon for Microsoft rankMicrosoft
Nov 25, 2020

jaknudsen Is your issue on the web using Safari? Or in the SP Mobile app itself on iOS?

jaknudsen's avatar
jaknudsen
Brass Contributor
Nov 25, 2020
Using Safari on the web, both in macOS and iOS.
  • Marc Mroz's avatar
    Marc Mroz
    Icon for Microsoft rankMicrosoft
    Nov 25, 2020

    jaknudsen - I talked with one of the engineers and it seems like this is related to Safari blocking cross site cookies that are needed for the thumbnail to render. You could try changing those settings in Safari and see if that addresses it. If not you could file a support ticket so that support engineers could get traces/logs from your exact issue.

    • jaknudsen's avatar
      jaknudsen
      Brass Contributor
      Dec 03, 2020
      Thank you, Marc Mroz! I prefer to keep my cross site blocking preferences in Safari. I'll file a support ticket.

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