Forum Discussion
RobScargo
Jan 15, 2019Copper Contributor
MS Stream error 500
Does anyone know why we get this error when trying to connect to the Microsoft Stream page ? https://web.microsoftstream.com/error/500 Thanks for any help in this.
Jan 16, 2019
Hmm. Ok.
-Does it happen with all users when accessing the stream portal
-Does it occur on the stream mobile app
-Are the users licences to use stream? Have you looked at their licence?
- Have you tried different browsers?
If it still isn’t working after all this then I would raise to support as it would look to be something wrong with the tenant.
Hope that helps to answer this.
Best, Chris
-Does it happen with all users when accessing the stream portal
-Does it occur on the stream mobile app
-Are the users licences to use stream? Have you looked at their licence?
- Have you tried different browsers?
If it still isn’t working after all this then I would raise to support as it would look to be something wrong with the tenant.
Hope that helps to answer this.
Best, Chris
Carlos_Wagner
Jun 05, 2020Copper Contributor
- Jun 11, 2020Hmmm, I would check back and ask for it to be escalated
Best, Chris