Forum Discussion
Carlos_Wagner
Jun 05, 2020Copper Contributor
Microsoft Stream ERROR 500
Does anyone know why we get this error when trying to connect to the Microsoft Stream page ? https://web.microsoftstream.com//error/500 The M365 Support can't solve my problem. 1 Month waiting
Jun 05, 2020
Carlos_Wagner I've never had this error. An http 500 error means: yes, it is a server-side error. You can only properly log out of Office 365 once, delete the browser cache and cookies and so on and then try again with a login. Maybe try it with an incognito browser session. And try to use another browser.
Depending on how technically proficient you are, you can also look through the results in the browser's development tools.
These are not direct solutions, just suggestions to try out.
Carlos_Wagner
Jun 05, 2020Copper Contributor
Hello Tomislav Karafilov
I did
- Another user
- Another browser (Edge, Chrome and Firefox) with anonimous windows .
- Another computer
- Jun 08, 2020
Carlos_Wagner Hmmm, it seams it is than a tenant problem. I hope the support can help you. I have no other idea.
- Carlos_WagnerJun 08, 2020Copper Contributor
- Amul_SinglaJul 30, 2021Copper Contributor
Carlos_Wagner How you contacted the tech support?