Forum Discussion
JCURRY
Aug 25, 2020Brass Contributor
Company wide access to Videos not loading
Hello! I have a vast library of company tutorials in Stream. First-time logins to Stream shows it as empty. When a new hire logs in for the first time, it can take hours for videos to show up. The...
JCURRY
Aug 26, 2020Brass Contributor
Many of my videos are org-wide. That's not the issue, seems it's a Microsoft bug. Tomislav Karafilov
Dustin_Halvorson
Aug 26, 2020Iron Contributor
JCURRY I have an issue right now where videos are being presented as public, even when set correctly as private (or Teams meetings that were recorded). I just opened a ticket on it, because this is a big issue for us.
- Aug 27, 2020
Dustin_Halvorson Please check the default video permission in the admin settings. It should be set to "Specific groups and people" instead of "Everyone in your company". https://docs.microsoft.com/en-us/stream/default-video-permissions
- JCURRYAug 27, 2020Brass ContributorThe videos have been set at companywide for sometime. Every single person that has logged onto Stream for the past year has been able to see the videos within one hour of logging in The videos have been set at companywide for sometime. Every single person that has logged onto Stream for the past year has been able to see the videos within one hour of logging in. now no one this week that logged in for the first time is able to see those videos.
I do have a button in a share point site directing people to the channel, for some reason when they use that button it works. They also can see the icons in the stream web parts on that share point site.
- JCURRYAug 26, 2020Brass Contributor
Can you direct me to where I would open a ticket? Thanks.
- Dustin_HalvorsonAug 26, 2020Iron Contributorjust in the office 365 admin portal.