Forum Discussion
Question on Speech to Text feature
MicrosoftYou need to specify the language of the video for us to kick off automatic transcript creation. Right now we only support english and spanish. So if you are speaking a different lanague in the video it won't work. It normally takes about 1-2x the length of the video before the transcript shows up.
The transcript and deep search capability will only show up for users with E5, O365 Stream add-on, or Stream Plan 2. If you don't have one of those licenses you won't get access to use deep search or face timeline.
- Marc Mroz
Did you on the video itself set the "Video language" to either english or spanish?
Without E5/Add-on/P2, we will generate an closed caption file for uploaded videos (if language is set to eng/sp). So after we generate it, and you refresh the player page, you could click the CC button on the player to see the closed captions. However you will NOT be able to see the transcript on the side of the video, search it or search within the transcript across Stream.
Only E5/Add-on/P2 will get the transcript on the side and deep search within/across the portal. (If you are a 90-day trial user we also let you get faces/transcript search).
Does the CC button show up for your video now?
When you are editing a video in the options pane is there a "Download file" link in the captions section?
If your video is marked as eng/sp in the video language field and it's still not generating a closed caption file, then it sounds like we might have a bug. Let us know and we can see if we can troubleshoot from our end of it would be better for you to log a support case.
I don't have a CC button and in the option pane there is no "download file" link. It is marked as eng/sp. Edit screenshot attached. I can open a ticket if you would prefer. Maybe it just hasn't fully rolled out to all tenants? We're on E1.
- Marc Mroz
Brian Payst - I'm going to send you a private message to get some more data from you about the video and your tenant so we can pull logs.