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M1Storyteller's avatar
M1Storyteller
Copper Contributor
Mar 04, 2020
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Problems with Captions/Transcripts

I find the transcript editing capabilities to be VERY unreliable.   Some background: unfortunately, my video editing platform doesn't allow me to generate a .VTT file. And, for security reasons, I ...
  • Chabitha's avatar
    Mar 05, 2020

    Hi M1Storyteller

     

    When you download the caption file in Stream, it should automatically make “Save as Type” to be vtt (see attached). If you don’t see that happen, then you want to force Notepad to save, say, "xyz.vtt" without a ".txt" extension, using save it as "xyz.vtt", including the quotation marks, in the Save As dialog box. When you include the quotes, Notepad will save the file with the xyz.vtt name, without adding any additional extensions. Please let us know if you have additional questions.

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