Forum Discussion
Problems with Autogenerating Captions
I am having the same problem but don't see any solutions here. Can someone advise?
I was able to download the transcript. I clicked update video details. Under the options, I went to Captions and to the right I clicked download file. I then uploaded the saved download file and unchecked the autogenerated caption box. The captions were there before I cropped the video. The transcript did match the cropped video changes.
McFarlat405 Hi Mark., can you please be a little more detailed on the steps that needs to be followed. I am really sorry but I am a new user and there might be a learning curve for me.
Regards,
Abhishek
abhishekkumar2234 Thank you McFarlat405, your method worked for me!
Problem: On my video, the auto-generated closed captions were showing up, but the transcript area said "The transcript is taking longer than expected."
Solution: Under the video, I clicked on the three dot menu and selected "update video details." I looked for "captions" and downloaded the captions file, which had been auto-created. Then I unchecked the "autogenerate captions" box and clicked "upload a caption file." I uploaded the same file I had just downloaded, and then the transcript appeared.
My question is the amount of time, not how to get the transcript. If you find a solution to get the transcript sooner, as we often see the message "it is taking longer than usual to...." Thanks
CaraMc1972 I left out that part unintentionally. I was able to download the captions even though it said "it's taking longer than usual to process". The full caption was there in the download so when I uploaded it the message went away and I had captions.
