Forum Discussion
Problems with Autogenerating Captions
In my videos uploaded to Stream, I'm having trouble with the "Autogenerate a caption File" feature.
I've set the video language to English
I've selected "Autogenerate a caption file".
Then,...
Hi Greg Davidson,
I have seen this a couple of times before.
A few workarounds,
1.) If the video is uploaded already, tick the autogenerate a caption but turn of people and then save the video. Come back and then turn on people again and save again. This has forced it to go through.
2.) Remove the video and re-upload with autogenerate a caption on and with the existing settings/permissions as is.
Let me know how it goes. In terms of the generation of the captions it can take a while. Whilst the official documentation states that automatic captions generally take 1-2x the video's duration to finish processing (i.e. expect to wait roughly 2 hours for a 1 hour video) I have seen it take longer than this.
Best, Chris
I have seen this a couple of times before.
A few workarounds,
1.) If the video is uploaded already, tick the autogenerate a caption but turn of people and then save the video. Come back and then turn on people again and save again. This has forced it to go through.
2.) Remove the video and re-upload with autogenerate a caption on and with the existing settings/permissions as is.
Let me know how it goes. In terms of the generation of the captions it can take a while. Whilst the official documentation states that automatic captions generally take 1-2x the video's duration to finish processing (i.e. expect to wait roughly 2 hours for a 1 hour video) I have seen it take longer than this.
Best, Chris
I had the same issue as Greg and tried Christopher's workarounds with no luck. The videos still show: "Audio transcripts aren't quite ready yet. Check back soon."
Does anyone have any methods that resolve this?