Forum Discussion
Problems with Autogenerating Captions
In my videos uploaded to Stream, I'm having trouble with the "Autogenerate a caption File" feature.
I've set the video language to English
I've selected "Autogenerate a caption file".
Then,...
I just had exactly the same experience. Apparently the issue has not been given much attention since you reported it. Did you have any luck with the method Christoper described below?
- Marc Mroz
Microsoft
If you find this happening again, please put in a support ticket and make sure to include the session ID from ? > About Microsoft Stream so we could try and figure out what the issue is and fix it.
We just experience the inability to have the autogenerating captions not appearing. The closed captions appear during the video, but we are unable to make any corrections to the narration. This is a real immediate concern. Where do I submit a work order, I would gladly do so and reference this session.
Thank you,
Cara
same problem still occurring
