Forum Discussion
Out of the blue Microsoft Teams tab will not load a MS Stream channel
I use Teams for holding synchronous class sessions. I record these sessions and the videos are saved to a MS Stream channel. I then created a tab in my Main Classroom channel on Teams which linked ...
jssgallagher I am having the same problem. Multiple devices. I can access my Stream channels and videos, but my students cannot. They get that same error message as you "Failed to load this channel". When I direct them to go to Stream from Chrome instead of through Teams, they still have trouble accessing the channels. Sometimes it works, sometimes it doesn't....but it is failing more frequently since the latest Microsoft 365 update.
- As of now it seems the problem is limited to the Teams MAC app. I link the Stream channel and Teams site in Canvas and students have been able to access the video that way. Since the problem arose suddenly for the Teams app, who knows if other connectivity issue will arise.
