Forum Discussion
jonathan_lhp
Nov 13, 2020Copper Contributor
One Stream Video not playing after its first play
I have uploaded a video to my Stream Channel. It plays fine in Windows Media Player and when I first upload. But after that I am getting an Error code 0x2020019f. It is just on this video and none of...
jonathan_lhp
Nov 13, 2020Copper Contributor
We have tried deleting the original video and reuploading the video again and it has worked this time, so far. The only thing I have changed is the filename of the thumbnail, as the original had ( ) in it. Could this have caused the problem?
- Marc MrozNov 16, 2020
Microsoft
jonathan_lhp - I just talked with one of our playback owners and she said it looks like that error code was some sort of transient issue on the backend server of Stream. It likely wasn't anything to do with your file or naming at all, but some issue that got automatically corrected on backend of Stream.
Sorry you ran into problems.