Office 365 Stream - no sound, just video

It's possible there is something that our encoders don't like about that one video. We handle a vast array of different video/audio formats, but it's possible some times we can't encode something.

If you wanted to send me a private message and get me the original video (if you are okay with sharing it with us at Microsoft), we can have one of our encoding engineers process the video and see what error/issues our encoder sees when trying it.