Forum Discussion
Microsoft Stream Would Not Load in Chrome or IE
It looks like JANET (one of the UK Education Internet providers) are having issues with DNS resolutions at the moment.
If you are provided internet by JANET, or another company that uses JANET networking, then this may be why you are having issues.
We currently can not access Stream either.
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Ticket number: 20191212-182659 Ticket status: Open
Ticket type: Unscheduled Site: Janet DNS resolver service
Problem start: 20191212 11:25 UTC Ticket opened: 20191212 11:42 UTC
Ticket update: 20191212 11:50 UTC Problem fixer: Janet NOC
Problem ends: Ticket closed:
Ticket Summary: Issues afftecting DNS resolver service
Problem Description:
We have, since 11:25 UTC, been aware of issues affecting our DNS resolver service.
Affected:
Janet DNS resolver service
Actions (last updated at 20191212 11:50 UTC by DM):
Engineers are currently investigating
Fix:
Time to Fix: (unknown)
History:
20191212 11:50 UTC, Daniel Miles:
Engineers are currently investigating
Joshua_Doades It's more widespread than JANET.
They have now created this:
[Service interruption] Stream portal and embeds not loading for some customers in EU regions
em-sct , we are located in Kazakhstan. The Stream working again. Just an FYI.
Still not working for us in the UK.
Microsoft are due to release more information at 5pm GMT.
It might be worth being a tad careful, as Microsoft might have to restore back to a previous version!
