Forum Discussion
ted-odukalets
Dec 12, 2019Copper Contributor
Microsoft Stream Would Not Load in Chrome or IE
Good morning, Microsoft Stream would not load and the screen appears white. I have tried to clear the cache and using a different browser. Same result. Is there some sort of bug or outage that's ...
em-sct
Dec 12, 2019Copper Contributor
We have the same issue, and I believe it is related to DNS. Other users on other networks can access the same content fine, and if I tether with my phone, I can load it. DNS lookups resolve to completely different IP ranges. I have tried numerous public DNS's but a lot have the same issue.
I opened a support case, but they are refusing to look into it as it works on other networks so "must be a network issue".
chmoensted
Dec 12, 2019Copper Contributor
Sounds like you are right...
I have testet on several computers (mac/Windows) and in several browsers.
When using out normal DNS server, we cant load microsoftstream.com.
Using Firefox with http-dns, it works. From a pc on a different network (and google DNS) it works just fine