Forum Discussion
Innovation
Dec 14, 2018Brass Contributor
Microsoft Stream will not load in Chrome
In Chrome, when I click Stream from the portal.office.com homepage, it will hang up on the Stream Red Arrows (loading) forever. I tried clearing my cache and it still does it. It works fine in Ed...
Jace_C
Aug 22, 2019Brass Contributor
Innovation I had this exact problem for the longest time. I tried removing extensions, hard load and refresh, but nothing was working. I finally got it resolved by following the steps:
- Launch Developer Tools and select the Application Tab
- Expand Local Storage, right-click on web.microsoftstream.com and select clear
- Expand Session storage, right-click on web.microsoftstream.com and select clear
- Expand cookies, right-click on web.microsoftstream.com and select clear
- refresh the page
After following these steps, stream is now up and running again for me in chrome. Hope that helps.