Forum Discussion

Copper Contributor

Jul 10, 2017

Solved

Microsoft Stream does not present videos

For a number of weeks now it has not been possible to perform any functions in Stream (https://web.microsoftstream.com/). My organisation hasn't started using Stream yet, but would like to get a fee...

Andrew Dickinson
Jul 26, 2017
This issue has now been resolved. It was discovered that the link aase-1.api.microsoftstream.com which is used by the Microsoft stream website was not categorised by Web sense (Forcepoint), and as a result web sense blocked access to this link within my organisation. This was preventing the Stream site from loading correctly.

We requested web sense to review and categorise the above link, which has now been done and as a result the Microsoft Stream site now loads correctly. Thank you Ashish for your help.

Andrew Dickinson

Copper Contributor

Jul 12, 2017

Thanks Ashish, I've just provided you with the requested details.

Andrew Dickinson

Copper Contributor

Jul 26, 2017

This issue has now been resolved. It was discovered that the link aase-1.api.microsoftstream.com which is used by the Microsoft stream website was not categorised by Web sense (Forcepoint), and as a result web sense blocked access to this link within my organisation. This was preventing the Stream site from loading correctly.

We requested web sense to review and categorise the above link, which has now been done and as a result the Microsoft Stream site now loads correctly. Thank you Ashish for your help.

ponniahraju19
Copper Contributor
Nov 19, 2020
Andrew Dickinson
The server encountered an error while searching for videos, please try again later
Ava 970 Farrugia
Copper Contributor
Aug 12, 2017
Same! i cant upload videos, and when i try to contact support, it says the page was not found or may have been deleted. it keeps saying there is a problem. one file worked and then it did not. very dissapointed.