Forum Discussion
Is anyone having issues to upload a video to Stream?
MicrosoftHi CharlieArellano, in general latencies have increased recently with very heavy usage that we are seeing across Microsoft due to COVID-19, and we are monitoring and making adjustments for the load accordingly. However we did not have any widespread incident (except for Australia) on Friday Mar 20.
If you are still experiencing this issue can you please file a support ticket? Please reach out to the support team. Go to the video page in Stream where you see that message, click the "?" in the upper right corner, then scroll down to the support section. See the screenshot for an example.
garrettbronner Is there a way to file a support ticket with MS directly? Same as CharlieArellano, my support page only gives me the option to submit a ticket to my IT department. They don't have any answers about my missing video upload button.
Benzini You know what's the weirdest thing guys?? I've uploaded the very same video to Youtube, 600 MB, in 3 minutes....
- garrettbronner
Hi CharlieArellano yes I apologize there have been some delays today due to this period of unprecedented usage. We are working on mitigating this. Thanks for your patience!
garrettbronner thanks always for your responses Garrett, gotta tell you that at the end of the day I was able to upload the video, I've tested Stream today, since I need to upload another video today and everything seems to be working correctly...hope it remains the same for Friday hahahaha.
Have a great weekend y'all!!
