Forum Discussion
iOS video embed plays audio not video
I've discovered that videos recorded in MS Stream and shared as embed are not playing back properly on some iOS devices. The audio and closed captions play, but the video portion is black. On those s...
I've exactly the same problem with iOS devices from Chrome, Safari and the MS Stream apps.
Video recorded from Teams:
- Audio Ok.
- Video blank screen.
Video uploaded from mp4 file:
- Audio and Video Ok
JC_FR What is your iOS version? The issue here happens with video recorded from Teams and reproduced in iOS 13.6. In iOS 14 the video is playing 100%.
MS advised us to use only the Stream app and avoid browsers, but this does not work too.