Forum Discussion
klassenkbrandonu
Jun 12, 2020Copper Contributor
iOS video embed plays audio not video
I've discovered that videos recorded in MS Stream and shared as embed are not playing back properly on some iOS devices. The audio and closed captions play, but the video portion is black. On those s...
mageem
Jun 24, 2020Copper Contributor
I have been having a similar issue. Teams recording is viewed fine on laptop, but in iPhone 7 and 10, only audio and black screen. I tried opening the meeting recording directly from Teams app and from the Stream app, and only gave audio and black screen. My colleague was able to view the recordings fine on his android.
Any assistance would be appreciated.
Any assistance would be appreciated.
Thenul
Jul 04, 2020Copper Contributor
Hi,
Yes, this issue is there when we replay 'teams meeting recorded' and upload to streams; using iPad; the video appears as blank while audio is audible.
Please fix this issue to allow us to view the recorded classroom session at school.
- JonasColletJul 07, 2020Copper Contributor
My experience of this issue is slightly different, and can possibly shed some light on the issue:
For us, the Iphone Stream app can't show videos that are direct recordings from Teams meetings (audio fine, no image), but it shows fine the videos that were uploaded to Stream from mp4 files. Embedding them and viewing on desktop works fine, no matter how they were created - we only experience the issue in the Stream app.