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JWiersem1925's avatar
JWiersem1925
Brass Contributor
Nov 08, 2023
Solved

Highlighted content webpart 'See all' link issue

We are noticing an issue where we have a Highlighted content webpart showing only videos on the homepage. However, when some users click the 'See all' link they will redirect to SeeAll.ASPX but they will see all Most recent Documents.  This happens Site Visitors. But when I visit the exact same link, I view the Most recent Videos (= correct). I dont understand why the link behaves differently for different users, I think that is a bug.

Next to that there is a checkbox in the WebPart settings, 'Show title and actions'. I believe that should disable the See All links. However, that checkbox cannot be switched at all, doesnt repond. So found two issue on the day of the go live of our new video portal 😞

  • Hi Anne,
    MS Support released a fix for the 'See all' link issue on my tenant that works correctly (I think it was already two weeks back). I assume they have or are rolling it out everywhere.
    The webpart property toggle button still was not fixed. But then again I dont need it if the See all link is working correctly.

2 Replies

  • anneoday's avatar
    anneoday
    Iron Contributor

    JWiersem1925 

     

    OK, this is a little crazy, because I saw exactly what you described here, but then also see it start working as I would expect. I was using two different machines, thus different browsers and logins, so it's not a matter of caching or browser changes.

     

    I'll start with the Webpart settings checkbox first, because I'm in agreement with you that I'm seeing exactly the same thing. I fiddled with changing the source and filters and such, and no matter what I do, that little slider is not changeable and thus has no effect. I too would expect it to hide the "see all" link, if it could be deactivated.

     

    Now back to the See All link. What you describe is exactly what I saw when logged on to a machine with a visitor account. I clicked See All, and got a display that showed me recent documents of all types. But then I went back to start getting screen captures, and on a later visit to the same page with the same account, same browser, I got the "editor" experience you describe - which is what I think we're both expecting the visitor should have.

     

    So I was lucky to have captured the "see all" link to a notepad prior to coming back and getting confused by the fact that it worked. My only guess about why it worked the second time around might be if the page hadn't quite finished fully loading the first time around? 

     

    Here's what I gathered when things did NOT work correctly with "see all."

    Site Collection URL: https://contoso.sharepoint.com/sites/sitecollectionname
    Page Name: Sample-IntroVideos.aspx

    Highlighted Content Web Part Configuration: Filter, Source=This site, Type=videos, Filter=Title contains word "intro", Sort by most recent, Layout=Grid, Show up to 4, no check by hide if nothing to show

     

    When an editor hovers over the "See All" link, it offers this URL (snipping prefix so it won't hyperlink here:
    /_layouts/15/SeeAll.aspx?Page=%2Fsites%2Fsitecollectionname%2FSitePages%2FSample-IntroVideos.aspx&InstanceId={guid}

     

    What displays on the resulting page is the videos fitting the criteria specified in the web part configuration, arranged in a grid similar to the original page, but displaying more than 4 videos. In my opinion, this is the kind of experience that I would expect visitors to have.

     

    When a visitor hovers over the "See All" link, it offers this URL (prefix snipped):
    _layouts/15/SeeAll.aspx?Page=%2Fsites%2Fsitecollectionname&InstanceId={guid}

     

    What displays on the resulting page is the Most recent documents of all types, not filtered for video or the other filters selected for the highlighted content web part.  

     

     

     

     

    • JWiersem1925's avatar
      JWiersem1925
      Brass Contributor
      Hi Anne,
      MS Support released a fix for the 'See all' link issue on my tenant that works correctly (I think it was already two weeks back). I assume they have or are rolling it out everywhere.
      The webpart property toggle button still was not fixed. But then again I dont need it if the See all link is working correctly.

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