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GFPicologic's avatar
GFPicologic
Brass Contributor
Mar 14, 2024

Global Admin unable to access Stream Classic 3/14

When the Global Admin attempts to access Stream Classic via https://web.microsoftstream.com they get a black page with a button to invite coworkers. When clicking invite they get a dialog saying the feature is unavailable. Screenshot attached.

 

There are some videos in Stream Classic so I would like to be able to run the inventory report in PowerShell and have the ability to change Ownership of Stream Classic videos prior to migration.

 

How can I access the Stream Classic Portal? Help.

  • That is strange. The Global Admin should be able to access the Stream Classic Portal until April 15th. I have been able to do this in several tenants. I have had to do this so that the Global Admin access Stream Classic where they can add other Stream (Classic) Admins to review videos or to run the Inventory script. This is also allows Stream Admins to update Ownership permissions on videos prior to migration so they go to the correct location in SharePoint Online.
  • Gregory Frick's avatar
    Gregory Frick
    Steel Contributor
    That is strange. The Global Admin should be able to access the Stream Classic Portal until April 15th. I have been able to do this in several tenants. I have had to do this so that the Global Admin access Stream Classic where they can add other Stream (Classic) Admins to review videos or to run the Inventory script. This is also allows Stream Admins to update Ownership permissions on videos prior to migration so they go to the correct location in SharePoint Online.
    • GFPicologic's avatar
      GFPicologic
      Brass Contributor
      This is NOT the best response. A 'Best Response' would help solve this problem so the Global Admin can access the Stream Classic Portal.
  • kai--2310's avatar
    kai--2310
    Copper Contributor
    hopefully not too late but here is a possible solution:

    first: make sure your admin user account has Global Admin Role assigned.

    second:
    check with your security officer/admin if PIM was rolled out -
    if yes, navigate to
    https://portal.azure.com/#view/Microsoft_Azure_PIMCommon/CommonMenuBlade/~/quickStart

    make sure, you've activated the Global Adimin Role
    wait up to 15 min to let the backend activate global adimin permissions for all services

    then
    navigate to
    https://web.microsoftstream.com/admin/?referrer=https:%2F%2Fadmin.microsoft.com%2F&view=Administrators

    add your user account and your admin user account to the list of Stream Classic Admins

    if this was not the solution, raise a support ticket



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