Forum Discussion

Copper Contributor

Mar 20, 2020

Solved

Error code 0x202001f4 - 'It looks like there is a problem'

Hi there, I'm wondering if anyone can advise on a solution for my Videos no longer available in Microsoft Stream. I've tried playing in a different browser but that does not fix the problem Is th...

Toby_Hone
Mar 22, 2020
garrettbronner
Thanks Garret,
Thankfully the issue has auto-resolved over the weekend. Stream had crashed on Friday arvo - not sure if it was an internal company issue or MS Stream, but regardless there is no issue today.
Cheers,

garrettbronner

Microsoft

Mar 20, 2020

Hi Toby_Hone, if this issue persists, and if you (or another video owner) hasn't deleted that video, can you please reach out for support as shown.... Go to the video page in Stream where you see that message, click the "?" in the upper right corner, then scroll down to the support section. See the screenshot for an example.

Toby_Hone
Copper Contributor
Mar 22, 2020
garrettbronner
Thanks Garret,
Thankfully the issue has auto-resolved over the weekend. Stream had crashed on Friday arvo - not sure if it was an internal company issue or MS Stream, but regardless there is no issue today.
Cheers,
- garrettbronner
  Microsoft
  Mar 23, 2020
  Thank you Toby_Hone for the update and good to hear. We are continually monitoring during this period of increased load due to COVID-19 driven usage and thanks for your patience.