Forum Discussion
Embedded Quiz/Form Interactivity Intermittent and Buggy
franshap I have gone back to having the same loading issue of Forms in Stream. The hack of removing the permissions does solve the problem but not an acceptable one as I am tracking Form completion in the videos for marks in my course. Any rapid solution is appreciated as we are now into the term. I was relying on this as a solid solution to embed questions and track usage.
I agree, some urgency here would be appreciated as we have logistical and course-related goals that could be facilitated by these quizzes if they were to work consistently.
- franshapSep 14, 2020
Microsoft
snonnenmann I completely understand and I'm sorry you're facing these frustrating issues with our product. I have just implemented changes that I hope will fix the issues you are seeing. The fix includes an additional login screen that may be shown in these cases where the loading was previously stuck due to an authentication issue. The changes should be with all customers within 2 weeks, and we will update here if anything changes, as well as check in when the fix is generally available to see if it does indeed help you.
- MattWorleySep 21, 2020Copper Contributor
My company is also having the same issue. We are using videos for training with embedded quizzes, and sometimes the quizzes show up and work and sometimes they don't. We really need a fix for this sooner than later. Is there anything we can do on our end to speed up the fix of this issue?
- franshapSep 21, 2020
Microsoft
Our release with the possible fix should be with all customers within a week. I'll update here when it does and we're hopeful it enables users with this issue to log in instead of endless loading. Sorry you're facing this issue!