Forum Discussion

Brass Contributor

Dec 05, 2019

Embedded Quiz/Form Interactivity Intermittent and Buggy

The Stream video interactivity feature that allows you to embed a quiz or form into the time line of a video does not always work or is very intermittent at best. Our students we have a video ...

Copper Contributor

Aug 25, 2020

Following this thread as my organization is also experiencing the same issue. Videos run fine. When the pop-up quiz is launched it is stuck in an endless loading loop. Everyone has access to the quiz as a stand-alone, but not through Stream video.

franshap
Microsoft
Aug 25, 2020
SLustgarten

Would you be able to share a "session ID" (? -> About Microsoft Stream -> "Client Session ID") from the session where you are seeing this issue, so we can investigate further? Also, what OS and browser version are you using?
- SLustgarten
  Copper Contributor
  Aug 25, 2020
  Version 1.0.2230.7
  Client Session ID {0} 31f30280-224f-4d2f-bffa-ffd6b9ffb4be
  Your data is stored in United States
  Using Chrome Thank you!
  - franshap
    Microsoft
    Aug 26, 2020
    SLustgarten rwburns70 srmendez JamesTheGrayOne stedmana schesna MinervaP
    We're discussing with the Forms team currently, but in the meantime I have found a way to repro the issue and I'm curious if this case is why you are affected by this issue. When I am logged into 2 different microsoft accounts in the same browser, i.e. logged into one account in Stream, and in another tab logged into a different microsoft account, I have the same problem you all describe.
    
    If you are using Chrome which it seems like you all are - If you press Ctrl + Shift + Delete and select just "Cookies and other site data", and hit "Clear Data", then go back to Stream and reload + login again, does the loading of the form work?
    
    Obviously this is not an ideal resolution but it will help us debug the issue if this works for you.

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