Forum Discussion
anonymous-user
Jun 20, 2017Silver Contributor
Closed captions
I've uploaded a .vvt file along with my video but when I play the video back it says 'Closed captions off' - can't see a way for users to turn closed captions on (or any guidance on adding/using clos...
- Jun 20, 2017
I knew which button to use to find the options, but from using other video steaming services (YouTube, Screencast and our inhouse video streaming portal) I'm used to toggling the CC or closed caption option on/off rather than clicking a different option i.e. English (initially I assumed that was just infoming me of the language and didnt attempt to select it).
anonymous-user
Jun 20, 2017Silver Contributor
I knew which button to use to find the options, but from using other video steaming services (YouTube, Screencast and our inhouse video streaming portal) I'm used to toggling the CC or closed caption option on/off rather than clicking a different option i.e. English (initially I assumed that was just infoming me of the language and didnt attempt to select it).
Danielle_Doris
Jul 01, 2021Copper Contributor
I would agree closed captioning is not an experience that the average person is used too. The two menus is very confusing. I wonder if this will be an enhancement in the NEW Stream. I think it would help the experience tremendously.