Forum Discussion
MicrosoftChanges to Teams meeting recordings for EDU A1 & “Recording failed to upload to Stream” error
Hello everyone - I wanted to post a note about a change for Microsoft 365 Education A1 customers which went into effect this week. This message was posted on the M365 Admin Message Center back on 21-July-2020 as MC218976 (pasted at the bottom of this post), but I wanted to make sure everyone was aware of the change.
In summary, Teams meeting recordings initiated by an A1 licensee will no longer automatically upload to Microsoft Stream. Note that A1 customers can still record Teams meetings, meeting attendees can download and watch the recording, and the recording can be uploaded to Stream, Teams, SharePoint, or OneDrive (see https://docs.microsoft.com/en-us/stream/portal-upload-teams-meeting-recording).
Additionally, as this is rolling out, some customers have reported seeing “Recording failed to upload to Stream” errors, while others are not. Our apologies for this misleading error message. When this A1 change went live, an update to the message logic and text shown was being rolled out, but it has not reached all M365 users yet. This will be resolved in the upcoming days when the update reaches all customers.
If you have any other questions or comments, please post them below.
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For customers with EDU A1 and A1 Plus licenses, Teams meeting recordings will no longer automatically upload to Microsoft Stream effective August 20, 2020.
Key points
- Timing: August 20, 2020
- Roll-out: tenant level
- Control type: user control
- Action: review and assess
How this will affect your organization
This change is expected to last through the end of 2020, and Microsoft will provide updates for further changes. Meetings recorded before August 15 are not affected by this change.
Following this change, your end users will continue to be able to record Teams meetings.
- To playback the meeting recording, participants will need to download the file from the chat window.
- To share or archive a recording, meeting participants will need to download the file and then upload it to Teams, Stream, SharePoint, or OneDrive.
Meeting recordings will be available in the meeting chat for a period of 21 days after the meeting. After 21 days, the meeting recordings will no longer be available for download from the chat.
The download dialog includes the expiration date.
What you need to do to prepare
Review the change and consider how to advise your end users of the change. Learn how to upload a video to Stream.
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descapa_msft when i download the video and start to watch it the video stopped after some minutes. I tried it using several video plaayers .but the same happened...need a quick reply.please......
descapa_msftI wanted to make sure everyone who was interested in this that they saw our new Teams meeting recoding experience where recordings will be saved to OneDrive for Business & SharePoint. You can learn more about it here: https://docs.microsoft.com/en-us/MicrosoftTeams/tmr-meeting-recording-change
As mentioned in the document & video we are starting to roll this out here at the start of the quarter. If you have EDU A1 licenses and want to have recordings saved automatically, to SharePoint/OneDrive, please opt into this new experience listed on the site above. Thank you and please send us the feedback you have.
descapa_msftHas there been any update on whether meetings will be available for download on mobile devices (tablet/phones)? Currently there is nothing in the chat, not even a notification that anything was recorded. Many students in our org are using mobile and don't have pc access.
descapa_msft or anyone who has tried a license uplift to resolve this, can you confirm if using A3 licenses is it the Microsoft Teams License or Stream License which affects this limitation? or is it both products/features need to be A3 for automatic upload to Stream to work?
Many Thanks in advance
- descapa_msft
Surry you would need to ensure the customer has a Stream A3 SKU, or they need to have a Stream license other than getting it as part of O365 A1. The customer could be on an O365 A3 SKU for the whole suite, or assign a Stream A3/E3 license to those customers.
Also moving forward meeting recordings will be stored on ODSP which will work for A1 customers, you can read about it here: https://docs.microsoft.com/en-us/MicrosoftTeams/tmr-meeting-recording-change I would encourage you to look into opting in to this new experience once it is ready in the upcoming quarter.
- descapa_msft
climbingadam Teams are aware of this and looking to add delete functionality.
climbingadam There isn't anything that I can see that allows you (even as a Team owner), however I do not have overall admin access to Teams so there could be something in there. If that was an option it would make things easier (and cheaper!) for us.
So, to summarize, starting August 20th recorded meetings are no longer uploaded in Stream automatically, for A1 licenses.
Moreover, there is no way to remove the recorded video file hanging out in chat with the message “Recording failed to upload to Stream”, at least as of now. (I believe it's 21 days until they disappear)
We found out that upgrading to Office 365 A3 ($3.25/mt) does preserve/restore the automatically upload capability, and started to upgrade staff assisting with recording classes to A3. You don't need to upgrade the entire class, just the person who records. I couldn't find this mentioned in license comparison, but it works. So test it and do it gradually.
After upgrade, don't forget to assign the new A3 license to the person who clicks the recording button, and remove the A1. As with any license, this can be rotated also, but it does take several hours to activate.
Good luck!~
bill2KX Schools will struggle to find that money in current climates. If there was a simple way of setting it so only staff members can download videos to re-upload to Stream etc. and block students from doing it we could work with the changes to the A1 licence.
descapa_msft Is there any possibilities to prevent students downloading the video, just the teachers can dowload? We would like to upload it to Stream where students can only watch it, but can not download and send to others.
- descapa_msft
tamasivanyi there isn't a way to have it such that only the teacher could download. You could have those users move to an A3 license and then recordings will auto save in Stream which does have some of these download blocks.
tamasivanyi / descapa_msft - yes this is going to create an issue where students can access the videos; is there anything within the settings that we can tick etc. to stop students being able to download. Surely this is a GDPR/Data protection issue?
- descapa_msft
Christir86 currently no there isn't a way to not allow users to download the file from Teams if a recording is in Teams. If the person who it record is on an A3 license it will go to Stream which does have the block download.
descapa_msft We had a user have the recording from today (9/2/2020) save as 8/8/2020 and could not download. I did not have this issue.
- Will users be able to download the meetings from phones and tablets? At the moment I am not seeing this option in the chat. Not even a notification that anything was recorded.
descapa_msft I don't really catch the meaning of this change. It is turning back to the old way. I can already imagine education tenant yelling at this unwanted change.
Is there a specific reason ?
bill2KX Agree in a simple technical view
