Forum Discussion
MicrosoftChanges to Teams meeting recordings for EDU A1 & “Recording failed to upload to Stream” error
descapa_msft Hi, this question is a little adjacent to the original post, but I can't find any clarification elsewhere and the topic is close enough. I have a Teams license through my community college. I recorded two class sessions in Teams on 8/27 and still have not received a download link for either as of today (8/30) (screenshot attached).
I did however receive download links as you describe here for two sessions I recorded just two days before (8/27), and the turnaround was fairly short, under an hour.
Is there currently a queue for processing Teams recordings? If so, what is the average turnaround time? The recordings are on the longer side (1.5 hours) and use closed captions. Could either of these affect the processing time? Thanks!
descapa_msftasneed I don't know about your particular session or recording but typically the recording turnaround is quick within 15mins (but varies and varies by how long the recording is). Now that the chat link might not be on the bottom of the chat it might be higher up do you see it higher up? Has it been working fine for other recordings?
descapa_msft thanks for your reply -- yes, those recordings did eventually end up appearing higher up in the chat as an "upload failed; download only" link -- I first saw them on my phone app maybe a week or so later -- it appears my institutions' license has since changed because now all my recordings are uploading to Stream rather seamlessly within 5-15 minutes and with a confirmation email. Thanks again!
