Forum Discussion
Ivan Corbett
Jul 26, 2017Copper Contributor
Caption auto-generation not working
I've uploaded a few test videos in the past and they have all been captioned just fine however after uploading three yesterday (in English with clear audio) no captions have been generated. This is...
Terry Locklear
Aug 01, 2017Copper Contributor
Hi Ivan,
I have experienced the same issue over the past couple of weeks as well. For some reason, my videos are not being automatically captioned.
Thanks-
*UPDATE*
I went back to some older videos that were automatically transcribed and discovered that those were uploaded in MP4 video format. My new ones that are not working are MOV.
personal saras mmdotcom
Aug 02, 2017Copper Contributor
I have a .ts file and the captioning does not occur for this file type either.